Responsible Disclosure Policy

Data security is a top priority for Securezapp, and Securezapp believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in Securezapp’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at [email protected] We will acknowledge your email within 48 hours.
  • Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 48 hours of disclosure.
  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Securezapp service. Please only interact with accounts you own or for which you have explicit permission from the account holder.


While researching, we’d like you to refrain from:
  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Securezapp employees or contractors
  • Any attacks against Securezapp’s physical property or data centers Thank you for helping to keep Securezapp and our users safe!


We may revise these guidelines from time to time. The most current version of the guidelines will be available at [public URL for the responsible disclosure guidelines/policy].


Securezapp is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at [email protected]

Disciplinary Action

Employees who violate this policy may face disciplinary consequences in proportion to their violation. Securezapp management will determine how serious an employee’s offense is and take the appropriate action.


It is the Securezapp’s IT team’s responsibility to see this policy is enforced.
Last updated: 26 April 2021